David Nicholson


Skills

I enjoy helping others discover ways software can function while creating simple processes that can be applied to daily tasks. Software should be easy for people to use.

Skills include project and release management, consulting, implementation and training, client support, Microsoft Office, Salesforce, JIRA, experience with common web-service and web-development technologies and practices.


Experience

Netsmart Technologies

Senior Solution Architect, Overland Park, KS 2015 to Present

Developed simplified and repeatable approaches to state file submissions for clinical and administrative staff using an electronic health record.

Conducted implementation projects and provided on-going support for our clients.

Planned, delegated, and directed the team’s day-to-day work to achieve operational targets and technical project objectives.

Designed front-end user work flows and engineering strategies for each project with an intentional focus and core objective of re-usability from client to client.

Collaborated with Sales teams, provided in-depth technical analysis and written scope of work documentation.

Managed technical development, software release management, and quality assurance processes for each project.


Cerner Corporation

Operations, Kansas City, MO 2013 to 2015

Worked with product stakeholders to write concise scope of work documentation.


United States Army

Corporal, Fort Campbell, KY 2007 to 2012

Managed $90 million Black Hawk helicopter parts inventory over five years and during two deployments to Afghanistan. Mentored staff in computerized inventory tracking, best practices, and anticipating inventory need based on the tempo of operations.


54th Street Grill and Bar

Assistant General Manager, Kansas City Metropolitan Area, 2001 to 2007

Managed all operational tasks required to run a restaurant; staffing, scheduling, training, inventory management, daily and quarterly goal management.


Education

Park University, 2014

Bachelor's of Science, Business Administration, Minor Fine Art

Johnson County Community College, 2021

Currently seeking the Web Develpment Certificate in my free time